![]() Once you’ve entered the code, your Firestick will restart and be reset to factory defaults.You will be prompted to enter a code, which you can find by going to Amazon’s website and looking up your device’s serial number.Go to Settings > Device > Reset to Factory Defaults to do this.This will erase all of your data and start fresh, which may fix the problem. ![]() One option is to reset your Firestick to factory default settings. Reset Firestick to Factory Default Settings
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